Why are payments failing in Stripe?

This page covers all the reasons we've identified that causes payments to fail.

  1. Check the Common Error Messages below to ensure your customer is using the right checkout flow.
  2. Ensure email addresses do not include unnecessary capitalizations, such as 123456789@QQ.com. The proper input should be 123456789@qq.com. Additionally, some email addresses may be marked as spam or fraud, so advise customers who continuously run into this issue to try using a different email address.